ai999 Terms & Conditions

1Acceptance of Terms

By accessing, registering, or using the ai999 platform in any capacity, you confirm that you have read and fully understood these Terms & Conditions and agree to be legally bound by them. If you do not agree to any part of these terms, you must cease using the platform immediately.

ai999 reserves the right to amend, update, or modify these Terms & Conditions at any time without prior notice. Continued use of the platform following any such changes constitutes your acceptance of the revised terms. It is your responsibility to check this page periodically for updates.

2Eligibility & Account Registration

To register and maintain an account on ai999, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age (21+ only). Players under this age are strictly prohibited from using the platform.
• You must provide accurate, truthful, and complete personal information during the registration process, including your full name, date of birth, and contact details.
• You must not already hold an active account on ai999. Only one account per person is permitted. Duplicate accounts are subject to immediate suspension.
• You must not be subject to any legal restriction that would prohibit you from accessing online gambling services in your jurisdiction.

3Account Verification (KYC)

ai999 is required to verify the identity of all account holders as part of its KYC (Know Your Customer) and anti-money laundering obligations. You may be required to submit government-issued identification documents, proof of address, and proof of payment method ownership at any stage of your account lifecycle.

Failure to complete the verification process within the stipulated time frame may result in temporary restriction or permanent closure of your account, along with the withholding of any pending withdrawals until compliance is achieved.

4Deposits, Withdrawals & Payment Methods

ai999 supports a range of payment methods tailored for players in Bangladesh. All transactions must be conducted using payment instruments registered in your own name. Third-party deposits or withdrawals are strictly prohibited and may result in account suspension.

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, and other approved payment channels listed within the platform at any given time.
• Minimum deposit and withdrawal amounts may vary by payment method and are displayed at the point of transaction. All amounts are denominated in BDT.
• Withdrawal requests are subject to verification checks and may take up to 72 hours to process, depending on the payment channel and account status.
• ai999 does not charge fees on deposits; however, your payment provider may apply their own transaction fees. Players are advised to check directly with their provider.

5Bonuses & Promotional Offers

All bonuses, free spins, cashback offers, and other promotional incentives offered by ai999 are governed by individual promotion-specific terms in addition to these general Terms & Conditions. Players are responsible for reading and understanding all applicable bonus terms before opting in.

The following general conditions apply to all bonuses unless otherwise stated in the specific promotion's terms:

• Bonus funds are subject to wagering requirements (rollover) before they can be withdrawn. The applicable rollover multiplier is stated in each offer's specific terms.
• Bonuses are valid for a limited period only. Any unused bonus balance that expires before wagering requirements are met will be forfeited without compensation.
• ai999 reserves the right to cancel or modify any promotional offer at any time, including withdrawing bonus funds from accounts where abuse or fraudulent activity is suspected.

6Responsible Gaming & Age Verification

ai999 is firmly committed to responsible gaming practices. This platform is strictly intended for adults aged 21 and above. We maintain a zero-tolerance policy toward underage gambling. All new accounts undergo age verification as part of the KYC process, and any account found to be registered by a person under 21 will be immediately closed and all funds returned after due investigation.

Players who feel their gambling activity is becoming uncontrolled are encouraged to use our deposit limits, session time limits, and self-exclusion tools available in the account settings. You may also contact our support team at any time for further guidance. ai999 also endorses the principle of taking regular breaks and playing only within your means.

7Prohibited Activities & Account Suspension

The following activities are strictly prohibited on the ai999 platform. Engaging in any of them may result in immediate account suspension, forfeiture of balances, and legal action where applicable:

• Using automated software, bots, scripts, or artificial intelligence tools to gain an unfair advantage in any game or betting market.
• Colluding with other players, match-fixing, or engaging in any form of fraudulent wagering activity intended to manipulate game outcomes.
• Opening multiple accounts, creating accounts under false identities, or exploiting promotional offers through coordinated abuse (bonus abuse).

8Intellectual Property

All content on the ai999 platform — including but not limited to trademarks, logos, text, graphics, software, game interfaces, and associated documentation — is the exclusive intellectual property of ai999 or its licensed content providers. Unauthorised reproduction, distribution, modification, or commercial use of any such content is strictly prohibited and may give rise to civil and criminal liability.

You are granted a limited, non-exclusive, non-transferable licence to access and use the ai999 platform solely for your personal, non-commercial recreational purposes in accordance with these Terms & Conditions.

9Limitation of Liability

To the fullest extent permitted by applicable law, ai999 and its directors, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption — arising out of or in connection with your use of or inability to use the platform, even if ai999 has been advised of the possibility of such damages.

ai999 does not guarantee uninterrupted, error-free access to the platform at all times. Scheduled maintenance, technical disruptions, or circumstances beyond our control may occasionally affect service availability. ai999 will endeavour to restore services promptly and notify users via available communication channels.

10Privacy & Data Protection

ai999 is committed to protecting the personal data of all its users. The collection, processing, storage, and use of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions and should be read in conjunction with this document.

By using ai999, you consent to the collection and processing of your personal information as described in our Privacy Policy. Your data will never be sold to third parties for marketing purposes. We implement SSL encryption and industry-standard security protocols to keep your information safe at all times.

11Account Closure & Termination

Either party may close an ai999 account at any time. You may request account closure by contacting our support team. ai999 reserves the right to suspend or permanently close any account for the following reasons, among others:

• Breach of any provision of these Terms & Conditions, including provision of false registration information or engaging in prohibited activities.
• Failure to complete KYC verification within the required timeframe or submission of fraudulent identity documents.
• Any activity that ai999 reasonably determines to constitute a risk to the integrity of the platform, other players, or the financial systems connected to it.

12Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. In the event of any dispute, controversy, or claim arising out of or in connection with your use of the ai999 platform, both parties agree to first attempt resolution through good-faith negotiation via our customer support channels.

If a dispute cannot be resolved through negotiation within thirty (30) days, either party may pursue resolution through the appropriate legal channels. ai999 is committed to treating all players fairly and resolving genuine disputes in a transparent and timely manner.